Frequently Asked Questions
Where do I purchase my tickets?
You can purchase your tickets from the driver when you board, or from The Trolley Shoppe located at 76 Main Street Katoomba (opposite Katoomba Railway Station) and some Guest Houses and Resorts.
Is the city tour for only 1 complete time around?
The Trolley Tour Day Pass allows you unlimited use of the tour bus for its duration. You may Hop On and Hop Off the Trolley at any of the 29 stops you wish, and spend the day travelling at your leisure.
Do you have concessions available?
YES! We offer concessions on some of our package tours. For more information call our toll free number: 1800 801 577.
Do you have a student rate?
YES! We have Student concessions available.
Do you have group rates?
YES! We have special rates for groups and lunch can be arranged to suit your needs.
Do you accept credit cards?
YES! We accept Mastercard and Visa only, plus EFTPOS.
What places are a must see?
The most common must see places are The Three Sisters, Scenic World, Leura Cascades and Gordon Falls.
How can I get in from Sydney?
Trains arrive from Sydney at Katoomba every hour. For up to date information phone 13 15 00 or visit http://www.cityrail.nsw.gov.au/
Do you pick up from near a railway station?
Trains arrive from Sydney at Katoomba every hour. Trolleys depart across from Katoomba Railway Station at the Carrington Hotel Katoomba Street, Katoomba approximately 30 minutes after train arrival. A Trolley tour takes a minimum of 1 hour and allows you to hop on or off as often as you like.
Are pets in small carriers allowed on board?
No pets are allowed on board the trolley except for medical companion dogs.
Are packed lunches & beverages allowed on board?
Food is allowed (for your picnic lunch) but must not be consumed onboard.
Do we have to start at stop #1?
No, you can start at any one of the 29 stops on our route. A Trolley tour takes a minimum of 1 hour and allows you to hop on or off as often as you like.
If you lose something, call 1800 801 577. We’ll check our Lost and Found to see if it has been turned in. All articles are kept for 2 weeks.
What are typical weather conditions?
The climate of the Blue Mountains is more temperate than the Sydney region. During winter (June, July, August), the average temperature in the Upper Mountains area is around 5ºC while in Summer (December, January, February), the average temperature is around 18ºC.
The Blue Mountains has a similar rainfall to Sydney.
The Blue Mountains does receive snowfalls during winter, however, there are on average only 5 snow days per year.
The Company, its Operators, Employees or any associated agent or party shall not in any circumstances be held liable for any loss or damage, or personal injury and reserves the right to alter or omit any part of the tour itinerary due to conditions beyond its control, such as weather or environmental conditions. Tour cancellation conditions are applicable.